FAQ's

 

What payment methods do you accept?

We accept MasterCard, Visa, American Express, PayPal and AfterPay. 

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Is free delivery available?

 Yes, all orders over $30 will receive free delivery. 

How long will it take for my order to arrive?

We partner with quality global suppliers and aim to have your order to you as soon as possible. Shipping can take anywhere between 13 - 49 days depending on the supplier, although most times it is between 13 - 20 days.  

How can we contact you?

If you have any further questions or queries, please email us at info@thedecorhouse.com.au